Sudip Pal, Ericsson India Global Service...

Today industries are going through rapid and disruptive changes across the world. IT Companies that had been providing software & application services through traditional IT development model are increasingly turning to more innovative development practices to help them meet changing customer demands. Current ways of working result in repetitive manual tasks with avoidable waste of time and effort thereby causing lower C-Sat, low efficiency, less competitiveness and financial drainage. With services evolving faster each year and growing customer demands, mastering the...

Mélanie Melot, IDKIDS

Melanie Melot and Claire Jolimont discussed how retail company IDKIDS (OKAÏDI, JACADI, OXYBUL, etc.) implemented the PingFlow digital visual management solution and the resulting benefits. A mantra for visual management is “To see is to know”. Regardless of industry or organization type, all businesses face the challenge of obtaining clear and quick insights on live challenges and opportunities to deliver value. By assembling real time data in user-friendly visual boards, IDKIDS managers, team members and executives drive operational excellence. Biography: Melanie...

Leendert Kalfsbeek, ING Bank

At the Lean IT Summit 2014, we talked about how we were moving away from a firefighting organisation towards a stable organisation with a consistency of purpose. We finally realised that we, the so-called leaders of our organisation were the root cause of the problem. This year we are back to talk about the next step in our journey and how we closed another inconvenient leadership gap: how to involve everyone in continuous improvement and unlock the improvement talent and power of all our people. How to help our people to keep daily focus on the most important goals and...

Mirette Kangas, Yle

Session Summary and Biography: Mirette Kangas (MA & MBA) is the leader of lean-agile development at Finnish Broadcasting Company (Yle). She has 20 years experience of digital services in various roles and companies. During the past four years, she has led transformation from traditional project management to lean-agile model in all company levels at Yle, from service development to top executive team. Lean-agile transformation and new company culture is also scaled from internet to other areas and units such as traditional broadcast production and design, creative...

Claire Jolimont, PingFlow

Claire Jolimont and Melanie Melot discussed how retail company IDKIDS (OKAÏDI, JACADI, OXYBUL, etc.) implemented the PingFlow digital visual management solution and the resulting benefits. A mantra for visual management is “To see is to know”. Regardless of industry or organization type, all businesses face the challenge of obtaining clear and quick insights on live challenges and opportunities to deliver value. By assembling real time data in user-friendly visual boards, IDKIDS managers, team members and executives drive operational excellence. Biography: Lean, agile...

Reni Friis, BlueHat

With this workshop, Reni Friis will show you how Lean principles apply to an actual process: Incident management. You will bring back specific takeaways for your own organization and see how ITIL and Lean are not opposite but synergetic!   Biography: Reni has worked in the IT industry for nearly 20 years, and has worked with both development, operations, support and project management. The last ten years + in the role of an IT Management Consultant. Her approach is to the point and always focused on making real changes that are right for the organization and context....