César Gon, Ci&T

César Gon is an entrepreneur in the digital/IT space. In 1995, at the age of 23, he founded Ci&T (ciandt.com), a pioneering IT service company with the goal of transforming the archaic global IT industry through High Performance Teams. Currently he is the CEO of Ci&T, and also investor and board member of several startups. Gon is a Computer Engineer, with a masters degree in Computer Science from the State University of Campinas.

Håkan Forss, Avega Group

Håkan Forss works for Avega Group in Stockholm as a Lean/Agile Coach. He has more than 15 years of experience in the IT industry and his main focus today are Lean/Agile coaching, system architecture and development. He has a great passion for applying Lean and Agile values and tools to continuously improving your people, processes and business. You can find Håkan’s random thoughts and thinking on Twitter and on his blog.

Indranil Das, Ericsson India Global Serv...

Indranil is working as Vice President, Solution Design & Delivery responsible for leading Ericsson’s business within Global Services Center India for global clients in Telecommunication, Media & Entertainment and Utilities. He comes with very rich experience in Global Delivery, Communication and ICT services. Before joining Ericsson, Indranil worked for PricewaterhouseCoopers and IBM where he was instrumental in pioneering global delivery model. Indranil is a member of the Ericsson’s Global Services Leadership team driving organization vision, long term...

Pierre Delort, ANDSI – French CIOs...

Pierre Delort is the President of the French National CIOs association ANDSI. He began his career in consulting then in operation management (retail, insurance and industry). In 1991, he started implementing lean in an insurance company (now Generali). Building upon this experience, he conducted a research project (Ph.D.) about lean management in the service industries at Mines-ParisTech (a french University). He then started working as an IS manager committed to innovation (in business, organisation and technology). He created the IS department of RFF (Reseau Ferré de...

An IT manager goes to the gemba to engag...

How do you know if your teams and managers are aligned with your objectives? How do you get your teams to progress and better serve their users? An IT production manager at BNP Paribas will explain his challenge with involving his first-line managers in this process, and what he learned along the way.