Laurent Bossavit

Sometimes it feels like a fact of life, like death and taxes, that software developers are ever cursed to write code full of bugs, then take them out one by one, with the patient assistance of testers (also known as “quality assurance”). At times we could believe that programming is special, that the Lean ideal of “right first time” cannot apply there, and developers and testers are doomed to the current uneasy (and sometimes adversarial) relationship. Here is a real story, not a fairy tale, to shine a hopeful light for those walking the Lean path...

How can we really build delightful produ...

Prof.Daniel Jones, Michael Ballé, Takashi Tanaka, Régis Medina, Steve Bell, Mike Orzen, Hakan Forss, Laurent Bossavit and Antoine Contal. The lean founders and agile gurus will answer the question: How can we really build delightful products with lean and agile?...

Lean and Agile

IT managers who want to improve their software development activities are quickly faced with the “Lean or Agile?” question. Are lean and agile the same thing? Should we deploy agile before implementing lean? Having been on both sides of the table, Régis will share what he has learned so far about both approaches, and how best to use them to create high performance software development organizations.

Michael Jones, eBay

Michael leads a team serving eBay’s continental European markets with content management, content strategy, tools & process expertise. Our content enables the business to inspire, advise and engage buyers and sellers, maintaining consistency across markets and languages. Formally, Michael worked for over decade in customer service, gaining frontline experience as an agent, process and project management and building up and running a European team of specialists looking after eBay’s online self service. Michael is based in...