Gemba walks in IT project management:

A domain manager in the IT department of a large Italian bank, is learning to see waste in her IT operations, and realizing that the gemba reality is often different from what she ever imagined. Learning to see in IT is not easy. Knowing which questions to ask, where to look and what to explore deeper is a technique one acquires by practicing over and over. But you can only make better decisions after you’ve been there. ...

Régis Medina, Institut Lean France

Régis is the main Lean IT expert in Europe. As a Lean coach specializing in IT projects, and a Partner at Operae Partners, he has been coaching teams for the past 6 years, helping them deliver their projects on time, with the expected quality and constantly focusing on the users’needs. Based on his coaching experience, he co-authored the first book in French about the practice of Lean management in IT: “La pratique du lean management dans l’IT”. Precursor of Agile software development in France, he has co-authored the first book about Agile in...