Sudip Pal, Ericsson India Global Services

Sudip Pal, Ericsson India Global Service...

Today industries are going through rapid and disruptive changes across the world. IT Companies that had been providing software & application services through traditional IT development model are increasingly turning to more innovative development practices to help them meet changing customer demands. Current ways of working result in repetitive manual tasks with avoidable waste of time and effort thereby causing lower C-Sat, low efficiency, less competitiveness and financial drainage. With services evolving faster each year and growing customer demands, mastering the...