Unleash your team’s creativity using the lean approach

Unleash your team’s creativity usi...

How the Lean approach can enhance the creativity of your software development team? What is at stake for your company and your customers? How Lean Management can speed up this creativity process? During this session, the co-founder of BG2AA startup will present how the lean approach was implemented to design a multi-tenant Software As A Service (SAAS) business management platform built on cloud technologies. Through concrete examples, he explains how visual management, five whys, kaizen, A3 report, PDCA … are powerful quality catalysts....
Leveraging Lean for IT and research transformation: The art and science of eating an elephant

Leveraging Lean for IT and research tran...

In 2012, the IT division of a U.S. national research and development laboratory with over 4,500 staff began their Lean IT journey. After working with Mike Orzen, a pioneer in Lean IT, the organization is learning to embrace small incremental change, trial and discovery, and value the answer to the question “what did we learn?” There is an metaphor that says, “the best way to eat an elephant is one bite at a time,” but our tendency is to bite off more than we can chew often leading to failed deployments, partially or improperly built solutions or...
Transforming ICT Service Delivery through Lean

Transforming ICT Service Delivery throug...

The success of any ICT Service Delivery project hinges on how fast we can identify the problems, drill down to the root causes and continuously work towards improving upon them. The transformation story of a large ICT project at Ericsson is a classic example of one such successful engagement. It is a case study on how Lean Thinking can trigger a completely different mindset thereby bringing in a change in attitude and culture. This Application Development & Maintenance project was technically challenging and required 32 different skills across 9 functional areas from...
Service Desk – VOC: the heart of Lean in IT using Oobeya to lead change

Service Desk – VOC: the heart of Lean in...

OobeyaIT – APTiTUDE at the Service Desk How did a Service Desk help lead the change of culture and improvement within a financial services organisation? The problem: IT management had changed from a service to project culture so CREATE side did not talk to the run side until to late. So the Service Desk was repeatedly solving things, performing unneeded tasks, had poor KPIs and tools, and higher costs. One year later and we were the Face-of-IT with measurable days saved in tasks, 80% satisfaction improvement, accelerated request fulfilment, happier staff and gave more...
Improve software development speed beyond your customer’s dreams

Improve software development speed beyon...

Until the end of 2011, Theodo was a classic software consulting company proposing fixed-fee projects in waterfalls methods. During 2012 and 2013, we introduced the principles of agility and lean both in our core business activity and in our organisation as a company. And to say the least, we had some outstanding results which we are happy to share. Some of the key results presented: lead time on projects, client satisfaction, operational margin. For each indicator, I will describe what we did, what actually did not work … and of course what worked. ...