Andrea Pinnola, Telecom Italia

Passionate about quality and people, he received the ‘Human Resources Development’ Award as head of the OSS Qualification department. Since 2008 he is leading and facilitating improvement activities and workshops in Telecom Italia IT Data Centers, Service Delivery, Service Assurance and Innovation departments, in order to help the adoption of lean practices throughout the company. He is also involved in Future Networks studies within the Technology Planning and Standard Coordination Group.

Jeromy Markwort, Pacific Northwest Natio...

Jeromy Markwort has been working in IT for close to 15 years and is currently leading Pacific Northwest National Laboratory’s Lean IT initiative. He has a degree in Industrial Technology from Cal Poly SLO and has enjoyed getting back to process improvement and leveraging his manufacturing background to improve processes in IT.

Leonardo Mattiazzi, Ci&T

Leonardo Mattiazzi is vice president, Europe and ASPAC, at CI&T. With CI&T since 1997, Mattiazzi has spearheaded several of the company’s critical business units, including Professional Services, Sales, Marketing and Software Products. He also leads the company’s Disrupt! initiative that aims to generate the next growth engine for the company. Mattiazzi has been an active proponent and driver of the CI&T’s transformation into a Lean organization. He has become a prominent industry thought leader on the topic of Lean as both an application...

Indranil Das, Ericsson India Global Serv...

Indranil is working as Vice President, Solution Design & Delivery responsible for leading Ericsson’s business within Global Services Center India for global clients in Telecommunication, Media & Entertainment and Utilities. He comes with very rich experience in Global Delivery, Communication and ICT services. Before joining Ericsson, Indranil worked for PricewaterhouseCoopers and IBM where he was instrumental in pioneering global delivery model. Indranil is a member of the Ericsson’s Global Services Leadership team driving organization vision, long term...

Martin Chmelar, Tieto

For the last six years, Martin has been working as a Lean and Agile coach, mentor and consultant in Tieto, which is an IT company with 18 000 employees distributed over the world. He lives with Tieto teams and helps them and their customers achieve their goals, deliver more value, solve problems and improve efficiency, productivity and quality via adoption of Lean & Agile principles, practices and tools. Typical activities are coaching, facilitating Kaizen workshops and root cause analysis, training, problem solving and practice adoption. And, of course, encouraging...