Nathalie Caron, BNP Paribas Fortis

Nathalie Caron, BNP Paribas Fortis

Improving our colleagues’ working condition in bank agencies BNP Paribas Fortis is struggling to regain its customer satisfaction and operational quality. A Lean initiative has been launched to “Restore the client satisfaction by improving “IT working conditions” of the colleagues in Branches and Easy Banking Center”. This program is called 101 Quick wins. In her talk, Nathalie explained how they set up the program, do Problem solving using the PDCA and presented a concrete problem: the story of two asset managers who dramatically improved the satisfaction of...
Isabelle Decobecq, AG2R La Mondiale

Isabelle Decobecq, AG2R La Mondiale

Managing a complex digital project with obeya Here is a unique opportunity to visit a real-life obeya! In 2014, Nicolas, improvement leader with AG2R LA MONDIALE, a large mutual insurance group, proposed the obeya approach to improve project management in the company through team collaboration. He launched the pilot project with Isabelle, project director, who has accepted to share her own obeya with you. Nicolas will act as a manager visiting Isabelle’s obeya. Isabelle has been managing a highly critical project for her company for the past few months: automating...
Nicolas Volck, AG2R La Mondiale

Nicolas Volck, AG2R La Mondiale

Managing a complex digital project with obeya Here is a unique opportunity to visit a real-life obeya! In 2014, Nicolas, improvement leader with AG2R LA MONDIALE, a large mutual insurance group, proposed the obeya approach to improve project management in the company through team collaboration. He launched the pilot project with Isabelle, project director, who has accepted to share her own obeya with you. Nicolas will act as a manager visiting Isabelle’s obeya. Isabelle has been managing a highly critical project for her company for the past few months: automating...
Pierre Pezziardi, French government incubator

Pierre Pezziardi, French government incu...

Successful Lean startups inside large national administrations: the French government recipe Since June 2013, Pierre has been mentoring more than 10 state startup teams inside the French administrations. Solving real world issues, they impact public procurement (Marchés Publics Simplifiés), social aids (mes-aides.gouv.fr), big data ressources (adresse.data.gouv.fr) or even taxis. Discover how Lean startup techniques can fit in such large organizations, and learn how our Government incubator manifesto can help you replicate a radical innovation factory inside your own...
Frédéric Prévault, Faurecia

Frédéric Prévault, Faurecia

How IT in Faurecia moved from tool provider to plant partner on stock control This practical presentation will show how IT incidents were reduced with swift reaction (jidoka), problem solving and prevention. Frederic will also explain how breakthroughs on stock control were progressively achieved with A3s thanks to a close collaboration with the plant management on factor analysis: system usage, data quality – and on relevant corrective actions. Biography: Frederic Prevault is Group IS Governance & Lean Director with Faurecia. He did all his carrier in...
Philip Rademakers, Toyota Motor Europe

Philip Rademakers, Toyota Motor Europe

How “Toyota Way” principles guided the architecture of Toyota’s product datahub and its REST API Enterprise application integration is a headache for many IT organizations especially when different legacy applications are involved. The presentation will illustrate how several “Toyota Way” principles are applied within the Enterprise Architecture department of Toyota Motor Europe to guide the design of integration solutions. These will be practically illustrated using Toyota’s product datahub as an example case. The presentation will...