David Bogaerts, ING Bank

David Bogaerts, ING Bank

The ING Bank case study: In 2010 we started working Agile in our Internet Banking department (28 teams & 220 employees) and created nice results. It felt however as if we kept banging our heads against big issues all the time. Introducing technical improvements only helped to solve part of our issues, however we never seemed to get away from trouble shooting. Slowly we started to realize that if we wanted to make real progress, we had to deal with the real root cause: us as a management team. Organize ourselves as management and have the discipline of not disturbing...
Steve Bell, Lean IT Strategies

Steve Bell, Lean IT Strategies

The New Frontier of Lean: The Digital Lean Enterprise In his talk, Steve will help leaders cut through the complexity and hype to focus on the three, key value-enablers of Digitization and Big Data, supporting informed strategy and execution to help large, established enterprises thrive in the digital-disruptor economy. On March 16, Steve and Karen will lead a masterclass, guiding participants in the development of an action plan tailored to their enterprise, to focus, leverage and scale key value-adding Digitization and Big Data analytics efforts aligned to their...
Martin Chmelar, Tieto

Martin Chmelar, Tieto

For the last six years, Martin has been working as a Lean and Agile coach, mentor and consultant in Tieto, which is an IT company with 18 000 employees distributed over the world. He lives with Tieto teams and helps them and their customers achieve their goals, deliver more value, solve problems and improve efficiency, productivity and quality via adoption of Lean & Agile principles, practices and tools. Typical activities are coaching, facilitating Kaizen workshops and root cause analysis, training, problem solving and practice adoption. And, of course, encouraging...
Jean Cunningham, JC Consulting

Jean Cunningham, JC Consulting

Jean is widely recognized for her pioneering work in Lean Accounting and the Lean Back Office. She is principle of Jean Cunningham Consulting. Providing workshops, kaizen events, and strategic coaching, Jean helps companies fully integrate all their business functions with lean operations to minimize waste and maximize customer focus. Jean is the co-author of the acclaimed book, Real Numbers. She is also co-author of Easier, Simpler, Faster, a book on applying lean principles to information systems processes and optimizing output data within the lean workplace. Both books...
Vivek Goel, Tata Consultancy Services

Vivek Goel, Tata Consultancy Services

Vivek Goel is a Service Delivery Manager at Tata Consultancy Services (TCS). With over 13 years of experience, he leads a team of 100+ engineers to deliver production support services to more than 13,000 users across the globe. An engineer by qualification, Vivek is also ITIL V3 Service Operations Certified. Vivek distincts himself with his passion for improvement and has received recognition from clients as well as within TCS. See the session about Fat to Fit: Recipe for a Lean IT Service Back to list of...