Emmanuel Richard, BNP Paribas

While pulling the flow is a renowned key to lean improvements in industry, it is rarely seen in the world of IT. BNP Paribas’ central IT department decided experiment it in order to see what could be gained of this. Beyond the many difficulties it raised, the results materialized not only in dramatic operational improvements, but also in new lessons learned from this way of producing value for the customer. This presentation replicates the exact same working conditions the team faced throughout the project, thus inviting the audience to a personal journey inside this...

Nicolas Stampf, BP2I

Nicolas Stampf works with BP2I, a joint venture of IBM and BNP Paribas. He is a lean coach in IT Operations with a developing interest in creating respectful change in organizations using strength-based principles. He has mostly facilitated transversal kaizen workshops (business-developers-operations) where he helped teams (re)communicate and thereby solve the problems that prevented the whole process from functioning properly. Follow Nicolas on Twitter.

Pascal Bedel, BNP Paribas

Pascal Bedel is Head of IT Architecture & Mutualized Services at the French leading bank, BNP Paribas. He manages teams of architects, engineers and administrators in the IT production service of the bank. He discovered Lean thinking and started deploying lean projects with his teams in 2012.

Philippe Laniesse, BNP Paribas

Philippe Laniesse is CTO at BNP Paribas, the leading bank in the Eurozone. The Group has one of the largest international networks with operations in nearly 80 countries and 200,000 employees, including more than 150,000 in Europe. BNP Paribas has three core businesses: Retail banking , Corporate & Investment Banking and Investment Solutions. Present across Europe through all its business lines, the Group has four domestic retail banking markets in France, Italy, Belgium and Luxembourg. Philippe Laniesse joined the company in 1992 and he has held several positions in...