Lean at support functions: from steering...

We hear a lot about optimizing (horizontal) value stream. However, the horizontal flow is quite determined by the efficiency of (vertical) support functions like HR, Finance, Quality, Purchasing, Staffing, etc. We decided to not accept it as given constraint and dig into it by triggering Lean@SupportFunctions initiative. We aim to improve the integration of the internal flow into the value stream and make the internal support functions value driven and business aware. In this presentation we share the results and experiences of applying the same Lean approach to the...

Tomáš Tureček, Tieto

Tomáš has been working in IT industry for more than 15 years in various roles from development to management. He works as Lean and Agile coach in Tieto Corporation. He has more than 6 years of experience from coaching and mentoring of tens of deliveries in distributed environment. Tomáš earned his PhD degree at VŠB Technical University of Ostrava in 2010 where he has been giving lectures from Software development area for more than 9 years. Among others he contributes to IT communities, writes blogs, organizes soft skills workshops and speaks at prestigious...